Mr. Cooper Mortgage Review: A Closer Look at the Company and Its Services

Jan 15, 2023 By Susan Kelly


If you're considering applying for a mortgage, you've likely heard of Mr. Cooper Mortgage – one of the nation's top lenders. With a solid financial background and over 70 years of experience in the industry, Mr. Cooper has been helping customers finance their dreams since 1946. But what exactly makes Mr. Cooper Mortgage different from other lenders? This Mr. Cooper Mortgage review will provide an in-depth look at the company, its products and services, customer service experience, the benefits of working with Mr. Cooper Mortgage, and more.

Overview of Mr. Cooper Mortgage

Mr. Cooper is a leading lender in the U.S., with more than $210 billion in total loan originations as of 2020 (per Statista). The company was founded in 1946 by Wm Nunnenkamp and has provided customers with home loan solutions. One of the reasons Mr. Cooper is so successful is its commitment to quality customer service – something that can be hard to find in the mortgage industry.

What Services Does Mr. Cooper Mortgage Offer?

Mr. Cooper's services include a variety of loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), jumbo loans, Home Equity Lines of Credit (HELOCs), and more. The company also offers refinancing options such as rate-and-term refinances, cash-out refinances, and VA IRRRLs (interest rate reduction refinance loans). In addition to traditional lending products, Mr. Cooper offers down payment assistance and other homebuyer programs.

What Are the Benefits of Choosing Mr. Cooper Mortgage?

There are several benefits to working with Mr. Cooper for your mortgage needs.

  • First, the company has an array of loan options that can fit various circumstances, such as low-down-payment and flexible eligibility requirements.
  • Second, Mr. Cooper's customer service is top-notch: its knowledgeable loan officers will help you navigate the process from start to finish.
  • Third, by leveraging its network of lenders, Mr. Cooper can often get you a better deal than if you were to go alone (as long as you have good credit).
  • Finally, Mr. Cooper offers competitive rates and fees that make it one of the most cost-effective options in the mortgage industry.

Are There Any Downsides to Working with Mr. Cooper?

There are a few potential downsides to consider before working with Mr. Cooper Mortgage.

  • First, the company is limited in its availability; while it serves customers nationwide, its services are only available in 48 states and Washington D.C., so you may only be able to get financing if Mr. Cooper is your preferred lender.
  • Second, while the customer service is generally good, there have been reports of delays or poor communication when taking out a loan or navigating the refinancing process – something to keep in mind when applying for a loan through Mr. Cooper Mortgage.
  • Finally, some review Mr. Cooper Mortgage company that the closing costs through Mr. Cooper are higher than those of other lenders.

Factors to Consider for Mr. Cooper's Mortgage

When considering Mr. Cooper's Mortgage, there are a few factors. First, you should assess your credit score and financial situation to determine if you meet the eligibility requirements for the loan products available through Mr. Cooper. Next, compare rates and fees from different lenders before committing to one – this is key to finding the best deal for your individual needs. Finally, make sure to have realistic expectations about the timeline of the loan process; it can often take longer than anticipated.

Is Mr. Cooper's Mortgage Worth It to Consider?

Overall, Mr. Cooper is an excellent choice for anyone looking to obtain a mortgage or refinance an existing loan. With competitive rates and fees, flexible eligibility requirements, and excellent customer service, Mr. Cooper is one of the top lenders in the industry. While there are some potential downsides to keep in mind when working with Mr. Cooper, these shouldn't be enough to deter you from considering them as your mortgage provider. Mr. Cooper Mortgage is a reliable lender offering quality products and services to help you achieve your financial goals.


Mr. Cooper Mortgage is an excellent option for those looking for a reliable lender with competitive rates and fees, helpful customer service, and various loan products tailored to fit one's needs. However, another lender may be worth considering if you don't live in an area that Mr. Cooper services or need help navigating the refinancing process. But overall, after the Mr Cooper Mortgage review, we believe Mr. Cooper Mortgage is a solid choice for anyone searching for reliable mortgage services.

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